Scott Home Management Privacy Policy Statement

Scott Home Management respects the privacy needs and concerns of our clients and is committed to ensuring your personal information is protected and not misused . This Privacy Policy is to inform you about what kind of information we collect about you, how we use it, with whom it is shared and the choices you have regarding our use of that information. By accessing or using this website, you confirm that you have read and understood our Privacy Policy. As Scott Home Management assesses new technologies, business practices and our client needs we may modify this Privacy Policy at any time without notice, effective upon its posting to its website. As we update and diversify our services the Privacy Policy will evolve. Your continued use of the website constitutes your acceptance to this Privacy Policy and any updates. You agree to review this Privacy Policy regularly so that you understand our current Privacy Policy.
We will not obtain personally identifying information about you except as described in this Privacy Policy or if you otherwise choose to provide such information to us voluntarily, whether on line, through telephone or email communications or other promotional activities


Collection of Your Information

Instances where personally identifiable information may be gathered are from Emails, text or telephone communications or otherwise. The types of personally identifying information we collect may include contact information, your name, postal address, email address and phone number, information about your property(ies), as well as any other relevant information.

Scott Home Management will:-
1. Only ask for or collect the personal information we need to provide and improve the service, and experiences our customers expect.
2. Give you the customer control over any of the personal information we hold about you to ensure it is accurate and reflects your preferences.
3. Make sure your personal information is always secure and protected.
4. Are transparent about how we use the personal information we hold.
5. Only ever use your personal information for the purpose that you trusted us to use it for.
6. Will never sell your personal information and only share it as outlined in our privacy policy or when you ask us to.
7. Respect your choices and will inform you if there are important changes that affect your personal information or how we use it.
8. Take responsibility for the personal information that we hold about you


When you visit us online, we also may collect certain non-personally identifiable information, such as the type of browser you are using, the domain name of your Internet Service Provider, which of our pages you access, how long you spend on each page, and aggregate data about the number of visits you make and the products and services in which you are interested. The information we learn from you during your visit helps us to improve our site.

Use of Your Information

We recognise concerns on how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We use the personally identifiable information you provide to respond to any of your questions about our services, and for a variety of marketing and promotional purposes i.e. e-mail, analysing data. This information is to help and improve the service to our customers.
We may employ other companies and individuals to perform functions on our behalf which may include website hosting and development. They have access to personal information needed only to perform their functions. We require companies with whom we contract for out sourced services to keep data received from us confidential and to use it only for the purposes indicated.
We may, from time to time, offer you opportunities to purchase services that we believe may be of interest to you which are provided by other companies that are recommended by Scott Home Management. Some of these parties may use your personal information for their own marketing purposes or to send you information regarding products and services that may be of interest to you. Please note, however, that once you provide your personally identifiable information directly to such party, i.e., by purchasing services directly from them, how they collect and use your information would be controlled by the terms of their privacy policy and Scott Home Management will have no control over their use of your information.

Also, we may release personally identifying information when we believe release is appropriate to comply with law or legal process e.g, in response to a court order, subpoena or a law enforcement agency request, or in special cases when we have reason to believe that the disclosing of personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) to protect the rights or property of Scott Home Management and our website(s) and our users. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. In addition, in the event that all or substantially all of Scott Home Managements assets are transferred or sold to another entity, we may transfer personally identifiable information to the acquiring entity.

Opt-Out

Please note that this Privacy Policy applies to our collection and use of your personally identifiable information on-line via our website, emails, text and telephone communications. If you do not wish to receive service related communications via emails, text, telephone calls or messaging apps from us, please send a return email to let us know your preferences and we will update our systems as soon as reasonably possible. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases unless you specify this request in writing.

Cookies

A cookie is a small file which contains a unique alpha numeric number selected on a random basis. We will automatically place a cookie on your computer which enables you to make full use of this web site's functionality. By continuing to use our website, you accept that cookies will be set on your device. You are always free to decline our cookies if your browser permits.

Security

Scott Home Management is committed to protecting your personal information. We use appropriate technical and organisational measures, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. We also ensure that our staff are adequately trained in protecting your personal information.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. You acknowledge that the Internet is not a completely secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

Data Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal or accounting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, details of your invoiced services will be kept for as long as we need to retain that data to comply with our legal and regulatory requirements. This is generally 7 years unless the law prescribes a longer period.

Other Legal Notices

Our Privacy Policy applies only to Scott Home Management. Scott Home Management reserves the right to change this Privacy Policy at any time. We may change this Privacy Policy from time to time based on changes in the law and our need to accurately reflect our data collection and disclosure practices. If we make such a change, we will post a notice on our website, at which time you will be able to "opt out" of these new practices by contacting us. If you are concerned about how your information is used, please check our website periodically to review our current Privacy Policy. Also your continued viewing of or use of our website and your continued transaction of business with Scott Home Management following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
Scott Home Management is committed to treating your personal information in a confidential manner and ensures that your personal information will be handled  and is deemed "adequate" by the European Commission under Article 45 of the GDPR

Privacy policy last updated 25 May 2018.
Privacy Policy
SCOTT
HOME MANAGEMENT
01483 323248


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